Privacy policy

1. Information you provide

When you submit an inquiry, we collect the name, email address, organization name and type, engagement interest, production or AI preference, and project details you provide. If you contact us by email or share project links or documents, we receive the information you include in that correspondence.

Please do not submit passwords, payment card details, government identification numbers, or other sensitive personal information through the inquiry form.

2. How we use your information

We use the information you provide to review and answer your inquiry, discuss your project or RFP, prepare a requested proposal, and communicate about services you request. Submitting an inquiry does not subscribe you to a newsletter or marketing list.

We do not sell or rent your personal information, share it for third-party advertising, or use your inquiry details for unrelated marketing.

Optional AI inquiry assistance is off by default. Only after you consent and select Check inquiry do we send your project description, organization type, and engagement interest to Lovable AI Gateway and its AI provider to suggest missing details. Your name, email address, and organization name fields are not included; avoid personal or sensitive information in the project description. This check does not submit your inquiry. We do not save the draft or suggestions in an application database. Processing is subject to the service providers' privacy and retention practices. You can turn assistance off and submit without using it; turning it off does not undo processing of a check already requested.

3. Service providers and limited disclosures

Our website hosting and email delivery providers, including Lovable, process information needed to operate the website and deliver your inquiry to us. These operational disclosures are not a sale of your information. Your inquiry is sent to hello@synergymaven.com, and your email address is used so we can reply to you.

We may disclose information when required by law or a valid legal process, or when reasonably necessary to protect rights, prevent fraud, or address a security incident. We do not share your inquiry for another organization's independent marketing.

4. Website operation and technical information

Website and email service providers may process technical information, such as IP addresses, browser information, request times, error records, and email delivery status, to deliver and secure these services. This information is used for website operation, security, and troubleshooting—not to market to you.

We do not add advertising trackers or marketing analytics to this website. Hosting services may use cookies or similar technologies needed to operate or secure the site.

5. Retention and security

We retain inquiry correspondence only for as long as reasonably needed to respond to your request, manage any services you ask us to provide, and satisfy applicable recordkeeping or legal obligations. We do not promise a fixed deletion period for all records.

We use reasonable safeguards to protect information, but no website, email system, or method of electronic storage can be guaranteed completely secure.

6. Your choices and requests

You can choose not to submit the form. You may contact us to request access to, correction of, or deletion of the personal information you provided, or to ask us to stop communicating about your inquiry. We may need to verify your identity before acting on a request.

We will consider requests in accordance with applicable law. Some information may need to be retained for legal obligations or an ongoing service you have requested. Privacy rights vary depending on where you live.

7. External links and children

Links to other websites are governed by those websites' own privacy practices. This policy does not cover information you submit directly to another website.

Our services and inquiry form are intended for organizations and adult business contacts, not children under 13. If you believe a child has provided personal information, please contact us so we can review and remove it as appropriate.

8. Changes and contact

We may update this policy to reflect changes in our website or applicable requirements. The effective date above identifies the current version. Any future use of inquiry information must remain consistent with the commitments described here unless we provide appropriate notice and obtain consent where required.